The Lawrence & Barnes Trust Standard
What You Can Expect from Us
Providing customers with exceptional service, is at the heart of the Lawrence & Barnes experience.
Our Trust Standard is simply our commitment to that principle.
It ensures that every policy, product & interaction we deliver is built from a quiet & thoughtful foundation of integrity, authenticity & respect – that enables us to deliver our customer service promise & earn our customers’ trust.
That’s why each of our policies is written in plain language, with clarity & care.
Your Rights & Our Responsibilities
We respect your right to know, to choose & to be treated with care.
That means:
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Being transparent about how we use your data
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Making our terms & policies easy to understand
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Standing behind every product we sell
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Resolving issues with honesty & fairness
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Staying accountable to our vision & values
Below, you’ll find links to all of our core trust commitments, including our Customer Service Guarantee, Privacy Policy & more.